Cisco Model D-PCG1000 PowerKEY CAS Gateway Maintenance Manual

 

28 

4019476 Rev B 

Try the following check and correct suggestions if a QAM device will not download 
code. 

The QAM device will not download 
code. 

 

Check for network issues 

Note: See Network Issues (on page 32) for 
additional information. 

 

Run the Doctor Report 

Note: See Running the Doctor Report (on 
page 3) for additional information. 

 

Try to ping the device 

 

Check the config file for the QAM device 

Note: If, after you have tried all of the above suggestions, the QAM device still does 
not download code, contact Cisco Services for further assistance.