Cisco Headend System Release 2.7 Installation Guide
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B
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Appendix B
Troubleshooting
Introduction
This appendix is intended for field service engineers who encounter
problems while installing or upgrading the RNCS software.
problems while installing or upgrading the RNCS software.
In This Appendix
Troubleshooting Steps .......................................................................... 80
Run the Doctor Report ......................................................................... 81
ASI Card Log Messages ....................................................................... 85
Check the BFS MAC Address ............................................................. 88
Check the BFS Inband Sources ............................................................ 89
Check the RNCS BFSQAM .................................................................. 90
Check the BFSQAM TSIDs .................................................................. 91
Check the RNCS Source Definitions .................................................. 92