Cisco Headend System Release 2.7 User Guide
Run the Doctor Report
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4 To generate a complete Doctor Report, type doctor -av and press Enter.
Results:
The system generates the Doctor Report listing all system configuration
information and directs the output of the report to the screen.
information and directs the output of the report to the screen.
The system also saves the output of the Doctor Report to a file in the current
directory on the DNCS.
directory on the DNCS.
Example: The system saves the report with a name similar to
report.061026_0921.doc.
Notes:
report.061026_0921.doc.
Notes:
Depending upon the size of your system, it may take a few minutes for the
report to generate.
report to generate.
The final line of the report generated to the screen lists the file to which the
output was saved.
output was saved.
The report is a plain text file. You can view the report in a text editor of your
choice.
choice.
Test the Connection to the DNCS (-q Option of the Doctor Report)
The Doctor Report includes the –q option. Through the –q option, system operators
can ping the QAM, MQAM, GQAM, and GoQAM modulators and test the remote
procedure call (RPC) connection between the modulators and the DNCS.
Furthermore, the –q option generates a report that lists all the modulators, specifies
whether the modulators are in a quarantined condition, and notes the date and time
stamp of the quarantine, if applicable.
can ping the QAM, MQAM, GQAM, and GoQAM modulators and test the remote
procedure call (RPC) connection between the modulators and the DNCS.
Furthermore, the –q option generates a report that lists all the modulators, specifies
whether the modulators are in a quarantined condition, and notes the date and time
stamp of the quarantine, if applicable.