Cisco Headend System Release 2.7 User Guide
Chapter 2 Analyze System Configuration with the Doctor Report
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Ping All Active Elements
The data in the Ping All Active Elements field reports whether the communication
path between the DNCS and the following system devices is active:
path between the DNCS and the following system devices is active:
All active QAM-family modulators
All active QPSK modulators (Ethernet and RF)
The BIG
The TED
Netcrypt server
SDV server
Important: If the Doctor Report reports an error, complete the following tasks to
troubleshoot the error:
troubleshoot the error:
Visually check that the device is powered on and that the cabling is secure.
Use a network analyzer to confirm that IP traffic is reaching the device.
Reboot the device.
DoctorRemote
The Doctor Report reports on the configuration of any remote site supported by the
system. The information collected from remote sites is similar to the information
collected from the DNCS. The following list contains the fields reported on for the
remote sites:
system. The information collected from remote sites is similar to the information
collected from the DNCS. The following list contains the fields reported on for the
remote sites:
System Name
All SAI Installed Package Information
LIONN Info
Virtual CPUs
Physical Memory Configuration
IO Devices
Disk Info
Checking the Status of the Metadevices
LIONN Disk Partition Utilization
LIONN Swap Space