Cisco Headend System Release 2.7 User Guide

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Chapter 7    Troubleshoot the EAS with the getEASdata Utility 
 
 
 
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When to Use the getEASdata Utility 
The getEASdata utility is a troubleshooting tool. Use the getEASdata utility if you 
discover that EAS messages are not displaying on test DHCTs in the headend within 
5 minutes of transmitting that EAS message. 
Note:  Refer to Before Running the getEASdata Utility (on page 62) for additional 
system requirements that must be true for the getEASdata utility to be useful.