Cisco Headend System Release 2.7 User Guide
Chapter 7 Troubleshoot the EAS with the getEASdata Utility
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Run the getEASdata Utility
The getEASdata utility generates two reports, the EAS Error Report and the EAS
Data Report. The EAS Error Report highlights errors that the utility discovers in its
examination of the EAS configuration. The EAS Data Report displays EAS
configuration data that the system operator can then examine to identify the source
of the error.
Data Report. The EAS Error Report highlights errors that the utility discovers in its
examination of the EAS configuration. The EAS Data Report displays EAS
configuration data that the system operator can then examine to identify the source
of the error.
Our engineers recommend that system operators generate each report whenever
they run the getEASdata utility, even if the EAS Error Report shows no errors.
Examining EAS configuration data may be useful in preventing errors before they
develop.
they run the getEASdata utility, even if the EAS Error Report shows no errors.
Examining EAS configuration data may be useful in preventing errors before they
develop.
The remainder of this section provides procedures for generating the EAS Error
Report and the EAS Data Report.
Report and the EAS Data Report.
Running the getEASdata Utility
Follow these instructions to run the getEASdata utility.
1 If necessary, open an xterm window on the DNCS.
2 Type getEASdata.ksh and then press Enter. The utility displays a menu
1 If necessary, open an xterm window on the DNCS.
2 Type getEASdata.ksh and then press Enter. The utility displays a menu
instructing you to select 1 to generate an EAS Error Report or to select 2 to
generate an EAS Data Report.
generate an EAS Data Report.