Cisco Model D-PCG1000 PowerKEY CAS Gateway Maintenance Manual
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Chapter 6 Troubleshoot Front Panel Alarms
50
4019476 Rev C
LCD Display
Severity
Probable Cause
Check and Correct
RF (1-4)
Exceeded
max temp
Exceeded
max temp
Minor
The internal temperature of the
QAM device is more than 70ºC
(158ºF)
QAM device is more than 70ºC
(158ºF)
1
Remove vent
obstructions
obstructions
2
Provide more cooling and
ventilation
ventilation
3
Check the exhaust fans
4
Contact Cisco Services
Important: You should check
the temperature on the QAM
device daily or more
frequently if possible.
the temperature on the QAM
device daily or more
frequently if possible.
RF (1-4) level
not calibrated
not calibrated
Minor
One of the RF Level settings is
not calibrated to the correct
frequency or the EEPROM that
stores the calibration data is not
operational
not calibrated to the correct
frequency or the EEPROM that
stores the calibration data is not
operational
Contact Cisco Services
RF (1-4)
Power Supply
failure
Power Supply
failure
Minor
At least one internal power
regulator failed. The RF Output
field displays "MUTED" when this
condition exists
regulator failed. The RF Output
field displays "MUTED" when this
condition exists
Contact Cisco Services
RF (1-4) UC
Lock detect
error
Lock detect
error
Major
Upconverter (UC) PLL lock detect
signal is functioning incorrectly.
The RF Output field displays
"MUTED" when this condition
exists
signal is functioning incorrectly.
The RF Output field displays
"MUTED" when this condition
exists
Contact Cisco Services
RF (1-4) UC
PLL unlocked
PLL unlocked
Major
Modulator UC PLL is unlocked.
The output frequency may not be
correct. The RF Output field
displays "MUTED" when this
condition exists
The output frequency may not be
correct. The RF Output field
displays "MUTED" when this
condition exists
Contact Cisco Services
Runtime Error
LCD Display
Severity
Probable Cause
Check and Correct
Runtime error
(Operating
System)
System)
Major
General purpose software error
1
Reset the QAM device by
the power switch or, if
possible, by DNCS
Control
the power switch or, if
possible, by DNCS
Control
2
Contact Cisco Services