Cisco Headend System Release 2.7 Maintenance Manual
Chapter 4 Staging CableCARD Modules
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Staging CableCARD Modules with Billing Action
Important: Follow these steps only if your billing system requires that the status of
Important: Follow these steps only if your billing system requires that the status of
the CableCARD module be set with billing action.
1 Download the application code to the CableCARD module and send a billing
1 Download the application code to the CableCARD module and send a billing
transaction. The CableCARD module downloads the required EMMs, EAs, and
services.
2 Did the CableCARD module receive all the required EMMs and EAs? Does it
have access to all non-copy protected services?
If yes, go to step 3.
If no, ask the DNCS operator to run the following command:
modDhctCfg -s [MAC address of CableCARD module]
Note: Do not type the brackets ([ ]) in the above command. This command
modDhctCfg -s [MAC address of CableCARD module]
Note: Do not type the brackets ([ ]) in the above command. This command
resets the CableCARD module and forces it to download the EMMs and EAs
again. Test to see if all required EMMs and EAs are present and that the
module can access the subscribed services. If not, contact Cisco Services for
more information.
3 At the subscribers location, insert the CableCARD module into the subscriber's
host.
4 Send a billing transaction and bind the CableCARD module to the host.
5 Can the CableCARD module access the subscribed copy-protected services?
5 Can the CableCARD module access the subscribed copy-protected services?
If yes, you are finished staging the CableCARD module.
If no, follow these steps:
a Verify the binding of the CableCARD module to the host. The diagnostic
a Verify the binding of the CableCARD module to the host. The diagnostic
screen should display "authorization received." If it does not, bind the
CableCARD module to the host again.
b Ask the DNCS operator to run the following command:
modDhctCfg -s [MAC address of CableCARD module]
Note: Do not type the brackets ([ ]) in the above command; type the MAC
Note: Do not type the brackets ([ ]) in the above command; type the MAC
address of the CableCARD module. This command resets the
CableCARD module and forces it to download the EMMs and EAs again.
Test to see if all required EMMs and EAs are present and that the module
can access the copy-protected services.
c If these steps do not correct the situation, contact Cisco Services for more
information.