Cisco Headend System Release 2.5 Installation Guide

 

22 

4042389 Rev A 

4  To generate a complete Doctor Report, type the following command and press 

Enter. 

./doctor -av

 

Results: 

 

The system generates the Doctor Report listing all system configuration 
information and directs the output of the report to the screen. 

 

The system also saves the output of the Doctor Report to a file in the current 
directory on the DNCS. 

Example:  The system saves the report with a name similar to 

report.061026_0921.doc

 

Notes: 

 

Depending upon the size of your system, it may take a few minutes for the 
report to generate. 

 

The final line of the report generated to the screen lists the file to which the 
output was saved. 

 

The report is a plain text file. You can view the report in a text editor of your 
choice. 

 

Use the instructions provided in DBDS Utilities Version 6.1 Installation Instructions 
and DNCS Utilities User Guide (part number 4020695) to analyze the Doctor report. 

When you analyze the output of the Doctor report, be certain that no disk partition is 
at over 85 percent capacity. Call Cisco Services if the Doctor report reveals that a 
disk partition is over 85 percent capacity. 

Also analyze the output of the Doctor report to verify that the inband 
SI_INSERT_RATE is not greater than 0 (zero). If the inband SI_INSERT_RATE is 
greater than 0 (zero), refer to Recommendation for Setting System Information to Out-of-
Band (part number 738143), and follow the procedures provided to disable inband SI. 

Note: If the inband SI is disabled, then the SI_INSERT_RATE is 0. 

Important:  Do not go to the next procedure until you have completed running and 
analyzing the Doctor report and correcting any problems it reports.