Cisco Headend System Release 2.5 Installation Guide
4042389 Rev A
iii
Contents
About This Guide
v
Introducing 2.7/3.7/4.2 SP4
1
Major Improvements to SR 2.7/3.7/4.2 SP4 ........................................................................ 2
What Are the Site Requirements? .......................................................................................... 3
What Are the Known Issues? ................................................................................................. 5
What's Fixed? ............................................................................................................................ 6
What Are the Site Requirements? .......................................................................................... 3
What Are the Known Issues? ................................................................................................. 5
What's Fixed? ............................................................................................................................ 6
DNCS Pre-Upgrade Procedures
9
When to Complete These Procedures ................................................................................. 11
Enabled Features .................................................................................................................... 13
Plan Which Optional Features Will Be Supported ............................................................ 15
Verify the Integrity of the CDs ............................................................................................. 16
Verify the Integrity of the Maintenance CD ....................................................................... 18
Upgrade the RNCS (Optional) ............................................................................................. 19
Check Available Disk Space ................................................................................................. 20
Run the Doctor Report .......................................................................................................... 21
Examine Mirrored Devices ................................................................................................... 23
Verify that the Boot Device is Correctly Configured ........................................................ 24
Verify that the Dump Device is Correctly Configured ..................................................... 25
Verify SAItools Version......................................................................................................... 26
Back Up Various Data Files .................................................................................................. 28
Check the EAS Configuration—Pre-Upgrade ................................................................... 29
Obtain DNCS System Configuration .................................................................................. 30
Collect Network Information ............................................................................................... 31
Check and Record Sessions .................................................................................................. 33
Back Up the DNCS and Application Server File Systems ................................................ 35
Stop the dhctStatus, signonCount, and cmd2000 Utilities ............................................... 36
Back Up and Delete the copyControlParams File ............................................................. 39
Verify DBDS Stability ............................................................................................................ 40
Back Up the Informix Database ........................................................................................... 41
Suspend Billing and Third-Party Interfaces ....................................................................... 42
Stop the cron Jobs ................................................................................................................... 43
Stop Basic Backup or Auto Backup Servers ....................................................................... 45
Stop System Components ..................................................................................................... 46
Ensure No Active Database Sessions on the DNCS .......................................................... 49
Enabled Features .................................................................................................................... 13
Plan Which Optional Features Will Be Supported ............................................................ 15
Verify the Integrity of the CDs ............................................................................................. 16
Verify the Integrity of the Maintenance CD ....................................................................... 18
Upgrade the RNCS (Optional) ............................................................................................. 19
Check Available Disk Space ................................................................................................. 20
Run the Doctor Report .......................................................................................................... 21
Examine Mirrored Devices ................................................................................................... 23
Verify that the Boot Device is Correctly Configured ........................................................ 24
Verify that the Dump Device is Correctly Configured ..................................................... 25
Verify SAItools Version......................................................................................................... 26
Back Up Various Data Files .................................................................................................. 28
Check the EAS Configuration—Pre-Upgrade ................................................................... 29
Obtain DNCS System Configuration .................................................................................. 30
Collect Network Information ............................................................................................... 31
Check and Record Sessions .................................................................................................. 33
Back Up the DNCS and Application Server File Systems ................................................ 35
Stop the dhctStatus, signonCount, and cmd2000 Utilities ............................................... 36
Back Up and Delete the copyControlParams File ............................................................. 39
Verify DBDS Stability ............................................................................................................ 40
Back Up the Informix Database ........................................................................................... 41
Suspend Billing and Third-Party Interfaces ....................................................................... 42
Stop the cron Jobs ................................................................................................................... 43
Stop Basic Backup or Auto Backup Servers ....................................................................... 45
Stop System Components ..................................................................................................... 46
Ensure No Active Database Sessions on the DNCS .......................................................... 49