Cisco Headend System Release 2.5 Installation Guide

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Chapter 2    SR 2.8.2/3.8.2/4.3.2 Upgrade Procedures 
 
 
 
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4038415 Rev A 
5  Follow these instructions to kill active sessions. 
a  Type the following command and press Enter. The system removes all active 
sessions from the database. 
killActiveSessions
 
b  Type the following command again and press Enter
showActiveSessions
 
c  Did a message appear indicating that there are active sessions? 
– 
If yes, call Cisco Services. 
– 
If no, go to step 6. 
6  Close all GUIs and WUIs. 
7  Type the following commands and press Enter after each command to clear 
database sessions. 
clearDbSessions
 
clearDbSessions -c
 
clearDbSessions -o