Cisco Headend System Release 2.5 User Guide
Chapter 4 Troubleshooting Guidelines and Solutions
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6 Does the file snmprunning appear on the screen?
If yes, type rm snmprunning and press Enter to delete the file.
If no, then the failure of SNMP Poll Reports to regenerate is not the problem.
Review other sections in this chapter and try another resolution.
7 Type cp snmp.html.refresh snmp.html and press Enter.
8 Type exit and press Enter.
8 Type exit and press Enter.
CAUTION:
Before running Report Writer, exit all instances of your web browser associated
with your UNIX user ID. When you try to run Report Writer with more than one
instance of your web browser associated with your UNIX user ID, a message
appears on the screen stating that your browser has detected a lock file. Do not
continue. If you attempt to continue, Report Writer may exhibit unpredictable
behavior.
9 Launch your web browser, and run the SNMP Poll Reports.
Important: Do not attempt to use the web browser until the SNMP Poll Reports
are complete.