Cisco Headend System Release 2.5 User Guide
4025012 Rev B
iii
Contents
About This Guide
v
Chapter 1 Staging Preparation
1
Before You Begin ...................................................................................................................... 2
Files Required for Staging ...................................................................................................... 3
Billing System Preparation ..................................................................................................... 6
Tuning Adapter Configuration File ...................................................................................... 7
Setting Up Download Groups ................................................................................................ 8
Chapter 2 Staging the Tuning Adapter
13
Overview ................................................................................................................................. 14
Staging Tuning Adapters ...................................................................................................... 15
LED Indicators Displayed During a Software Download ............................................... 16
Verify the PowerKEY Information ...................................................................................... 18
Verify the Staging Process .................................................................................................... 19
Chapter 3 Troubleshooting
21
Staging Failures ...................................................................................................................... 22
Tuning Adapter Errors .......................................................................................................... 23
Send Instant Hits .................................................................................................................... 29
PowerKEY/EA Issues ........................................................................................................... 30
Chapter 4 Customer Information
34
Appendix A Accessing Tuning Adapter Diagnostic Screens
35
Access the Diagnostic Screens .............................................................................................. 36
Appendix B Bootloader LED Error Codes
37
Bootloader Error Codes ......................................................................................................... 38
Index
43