Cisco Headend System Release 2.5 Release Notes

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Chapter 2    What Are the Site Requirements? 
 
 
 
14 
4002179 Rev B 
Upgrade Logistics 
Introduction 
This section contains information that can help system operators plan the upgrade to 
SR 4.2.1. 
 
Supported Upgrade Path 
Note these important upgrade requirements: 
 
Systems that upgrade to SR 4.2.1 must currently be operating with system 
software from  SR 2.2 or SR 3.2, or later, as well as DHCT client operating system 
(OS) 3.1 or later. The upgrade software is contained in a UniPack due to 
significant changes contained in SR 4.2.1 and other timesaving factors. Rollback 
procedures and software are included in the UniPack installation instructions in 
the event that the upgrade is unsuccessful. 
 
Our field service engineers or the system operator must have already installed 
the DNCS Utilities software onto the DNCS and should have already run the 
pre-upgrade checks to ensure system compatibility with SR 4.2.1 UniPack 
upgrade requirements. Refer to the DNCS Utilities Installation and Operation Guide 
for instructions on installing and executing the DNCS Utilities. 
Important: You can now use Live Upgrade with the UniPack. Through the use of 
Live Upgrade, engineers can upgrade without shutting down the system processes 
until you activate the new system software. 
 
Time to Complete 
The actual upgrade to SR 4.2.1 must be completed within a single maintenance 
window that usually starts around midnight. A few pre-upgrade procedures, 
consisting mainly of system checks, backups, and various operations upon the 
metadevices of the DNCS, can be completed before the maintenance window begins. 
Our engineers have determined that a typical site can be upgraded within one 
maintenance window. See Scheduling Requirements (on page 18) for additional 
details. 
 
System Performance Impact 
Interactive services will not be available during the maintenance window.