Cisco Headend System Release 2.7 Technical References

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78-4022855-01 Rev C 
 
Recommendation 
 
 
The system returns an error message indicating an Informix failure. 
 
The system returns an error message indicating not enough memory is 
available. 
Resolution 
Our Customer Focused Engineering Team (CFET) now has an emergency patch 
for the emmDistributor to correct this issue in impacted environments. 
Note: Installation of the patch does not impact normal operation and can be 
performed without interruption to other processes.  
 
Recommendation 
Site managers of systems operating with DNCS 4.2.0.31p3 through DNCS 
4.2.0.31p11 should contact the Cisco representative handling your account to 
coordinate installation of the emmDistributor Emergency Patch. 
Once you receive the patch, follow the instructions included with the software to 
perform the installation. 
About This Bulletin 
Audience 
This document is intended for system operators of the Digital Broadband Delivery 
System (DBDS) operating with DNCS 4.2.0.31p3 through DNCS 4.2.0.31p11. 
Support engineers who help system operators troubleshoot and maintain systems 
will also find this document useful. 
Document Version 
This is the third release of this document. This document provides steps to 
monitor the emmDistributor database connections.