Cisco Headend System Release 2.7 Troubleshooting Guide
Chapter 2 Verify Your EAS Equipment Configuration
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Frontline EAC Performance
Note: You can only check the log file if your system has previously sent EAMs.
Follow these steps to verify the Frontline EAC configuration and performance using
Follow these steps to verify the Frontline EAC configuration and performance using
the Frontline Emergency Alert Controller (EAC) Application.
Note: This procedure was performed using the Frontline Emergency Alert
Note: This procedure was performed using the Frontline Emergency Alert
Controller (EAC) Application version 1.2.
1 In the Frontline Emergency-Alert-Controller (EAC) Application window, click
1 In the Frontline Emergency-Alert-Controller (EAC) Application window, click
the Log Status Viewing icon. The Log window opens.
2 Verify that the date and time of the log is the current date and time.
3 Verify that the The Application has been started message appears.
4 Click OK to close the Log Status Viewing window.
5 Click the Audio Playback Verification icon. The Wave File Properties window
3 Verify that the The Application has been started message appears.
4 Click OK to close the Log Status Viewing window.
5 Click the Audio Playback Verification icon. The Wave File Properties window
opens.
6 Do the WAV files have a recent time and date stamp?
If yes, click Exit to close the Wave File Properties window.
If no, call Cisco Services for further assistance.
7 Click the View Header/Text Message icon. The Text and Header Message
Viewing window opens.
8 Do the TXT files have a recent time and date stamp?
If yes, click Exit to close the Text and Header Message Viewing window.
If no, call Frontline Communications (Vela Broadcast) for further assistance.
9 Click Cancel to return to the Frontline Emergency-Alert-Controller (EAC)
Application window.
Note: Go to
Note: Go to
Test the EAS from the ISDS (on page 54) if necessary.