Cisco Headend System Release 2.7 Troubleshooting Guide
Chapter 1 Overview
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Emergency Alert System Process
You must configure the ISDS correctly to receive and distribute EAMs. The
configuration you use depends on the type of network you use:
Configuration Process for a Centralized EAS Network (on page 2)
Configuration Process for a Distributed EAS Network (on page 3)
Configuration Process for a Centralized EAS Network
The process for configuring the centralized EAS network (a network that does not
use the RCS) is as follows:
1 Verify your third-party equipment configuration. See
1 Verify your third-party equipment configuration. See
Verify Your EAS
Equipment Configuration (on page 5).
2 Connect the EAC to your ISDS and/or network. See
Configure the Network
Connection (on page 17).
3 Make sure the correct environment variable is set up in the .profile file. See
Verify and Configure the LOCAL_EAS_IP Environment Variable (on page 18).
4 Verify your EARS configuration. See
Verifying EARS Configuration and
Performance (on page 19).
5 Verify that the easftp directory exists on the ISDS. See
Verifying the
/export/home/easftp Directory (on page 19).
6 Determine the IP address of the ISDS. See
Determining the Set-Top Facing IP
Address of the ISDS (on page 20).
7 Verify that the VASP contains the MMM Server entry. See
Configuring and
Verifying the MMM Server Entry in the VASP List (on page 20).
8 Configure EAS messages, events, and tests. See
Configure EAS Events, Messages,
and Tests (on page 39).
9 Conduct in-house EAS tests. See
Test the EAS from the ISDS (on page 54).