Cisco Headend System Release 2.5 Technical References
78-4042947-01 Rev B
3
Customer Impacting Issues
VCR Recordings From the IPG May Not Work Correctly on the Day of
the Time Change
the Time Change
The system creates two 1:00 a.m. time periods to help manage the fall time change.
Subscribers who schedule a VCR recording within the first 1:00 a.m. time period on
the day of the time change will see that the IPG has scheduled the recording for the
entire day.
Workaround: There is no workaround for this issue. However, VCR recordings that
do not include the first 1:00 a.m. time period on the day of the time change are not
affected.
Affected Code: All non-DVR releases
Subscribers who schedule a VCR recording within the first 1:00 a.m. time period on
the day of the time change will see that the IPG has scheduled the recording for the
entire day.
Workaround: There is no workaround for this issue. However, VCR recordings that
do not include the first 1:00 a.m. time period on the day of the time change are not
affected.
Affected Code: All non-DVR releases
Recording Limitations Seven Days Prior to the Time Change
Subscribers will not be able to schedule or start recordings between 12:00 a.m. and
12:30 a.m. during the seven days prior to the time change.
Workaround: There is no workaround for this issue.
Affected Code: SR 2.2/3.2 SP5
12:30 a.m. during the seven days prior to the time change.
Workaround: There is no workaround for this issue.
Affected Code: SR 2.2/3.2 SP5
Block Time Setting Not Displayed Properly on Set-Tops
Subscribers who set up a parental control "block time" for November 4, 2012 during
the fall time change may think that the set-top has processed the block time request
incorrectly. An inspection of the Parental Control settings on the set-top may reveal
that the time-blocking is scheduled for one hour later than expected.
This is a known limitation in the way the set-top handles the time-block request
during the fall time change. The program actually blocks at the time specified by the
subscriber.
Workaround: There is no workaround for this issue.
Affected Code: All DVR and non-DVR releases
the fall time change may think that the set-top has processed the block time request
incorrectly. An inspection of the Parental Control settings on the set-top may reveal
that the time-blocking is scheduled for one hour later than expected.
This is a known limitation in the way the set-top handles the time-block request
during the fall time change. The program actually blocks at the time specified by the
subscriber.
Workaround: There is no workaround for this issue.
Affected Code: All DVR and non-DVR releases
Blocking Timer Extends Beyond Requested Time
The system creates two 1:00 a.m. time periods to help manage the fall time change.
Subscribers who set up a blocking timer that includes the first 1:00 a.m. time period
will see that their blocking timer extends for the entire day.
Workaround: There is no workaround for this issue. However, blocking timers that
do not include the first 1:00 a.m. time period on the day of the time change are not
affected.
Affected Code: All DVR and non-DVR releases
Subscribers who set up a blocking timer that includes the first 1:00 a.m. time period
will see that their blocking timer extends for the entire day.
Workaround: There is no workaround for this issue. However, blocking timers that
do not include the first 1:00 a.m. time period on the day of the time change are not
affected.
Affected Code: All DVR and non-DVR releases