Cisco Cisco WebEx Social for Mobile User Guide

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This section is organized as follows:

The Search feature in Cisco WebEx Social enables you to search for full or partial words and names. It 
also allows you to enter two or more words at a time, and by default, the results include all instances of 
the words except for stop words.

Stop words are words that have little relevance to the search such as functional words. Stop words are 
left out of the search unless you specifically search by Exact Phrase (see below).

The search results page enables you to view, filter, and sort the information in a number of different 
ways, such as by relevance, scope, content type, and date. In addition to those options, there are a number 
of advanced methods you can use to refine your searches. They are:

Exact Phrase—Use this method to find an exact match of a phrase by delimiting it with double 
quotes (“). Searching by exact phrase prevents Search from stripping stop words. The phrase cannot 
include double quotes. For example, to search for the phrase enterprise collaboration enter: 

.

Wildcards—Use this method to represent either a single character or multiple characters. 

Single character—A question mark (?) is used to represent a single character in a word. For 
example, to search for “tide”, “tire”, or “time” enter: 

.

Multiple characters—An asterisk (*) is used to represent multiple characters in a word. For 
example, to search for “testing” or “tester”, enter: 

You can use wildcards in the middle of a word, but you cannot use them to represent the first 
character of a word.

Boolean Operators— Use this method to limit, widen, or define your search by combining words 
and phrases using uppercase AND, OR, NOT, and the plus sign (+) and minus sign(-). 

AND Operator—This operator narrows a search by combining terms. For example, to search for 
collaboration and Cisco, enter: 

. This operator is the default so you 

do not need to add it explicitly.

You can also use double ampersands (&&) in place of the word AND.

OR Operator—This operator broadens a search to include results that contain any of the terms 
you enter.It is a good tool to use when there are several common spellings or synonyms of a 
word. For example, to search for colleague and cowoker enter: 

.

You can also use double vertical bars (||) in place of the word OR.

NOT Operator—This operator narrows a search by excluding certain search terms. NOT 
retrieves information that contains one, but not the other, of the search terms you enter. For 
example, to find the word cisco, but not the word enterprise collaboration, enter: 

.

You can also use an exclamation mark (!) in place of the word NOT.