Cisco Cisco WebEx Social for Mobile User Guide

If the language setting in WebEx Social is set at Russian or other languages that use the cyrillic 
alphabet, the subject line of email notifications may insert question marks in place of the cyrillic 
text in the heading. This problem is confined to Microsoft Outlook 2003 users, as the protocol used 
by Exchange Server 2003 does not support cyrillic characters. 

This section is organized as follows:

I have installed the plug-in but it does not seem to be working properly. I cannot see the Cisco 
WebEx Social menu.

You may have installed the incorrect version of the plug-in. To check if you have the correct version 
installed:

Open Control Panel.

Open Add/Remove Program (Windows XP) or Program and Features (Windows 7).

Find the Cisco WebEx Social Email Plugin in the list of installed programs.

The version you installed is included in the name of the plug-in, for example, Cisco WebEx Social 
Email Plug-in for Outlook 2007.

If you have installed the wrong version, reinstall the plug-in.

Where does the Cisco WebEx Social Email Plug-in save my contacts?

In Microsoft Outlook, the plug-in automatically saves your community and discussion category 
contact details in your Address Book in a folder called WebEx Social Communities and Categories. 
In Lotus Notes, they are added directly to your Address Book.

I have added tags to my email but they do not appear in Cisco WebEx Social.