Cisco Cisco WebEx Social for Mobile User Guide

This sections contains the following topics:

The availability status in Cisco WebEx Social is sticky, which means that all Cisco WebEx Social 
windows and tabs reflect the availability state that you set in the active Cisco WebEx Social window. For 
example, if you are in the Home tab and set your availability state to Away, the Away state appears if 
you go to the My Library tab. In addition, if you close then reopen a Cisco WebEx Social window, the 
window shows the same availability state that was in the window when you closed it.

Sticky status does not function with devices outside of Cisco WebEx Social. For example, if you make 
a call on a Cisco Unified IP Phone, your availability state that appears in your Cisco WebEx Social 
window is not updated.

When you select the Offline state, other users cannot send you a message nor can you send others a 
message or view anyone else's availability.

Offline state does not affect other clients that are used to sign in to your instant messaging/presence 
platform.

If your System Administrator has set up Cisco WebEx Social to use an external chat client you are not 
able to change your availability from within Cisco WebEx Social. Instead, it reflects you external client 
availability.

If you have not signed in to the external client, your Cisco WebEx Social availability is set to “Available 
by phone only” until you start your external chat client. You are not able to receive chat messages in this 
state. To start receiving them, sign in to your external chat client.

After you sign in to your external chat client, your status in Cisco WebEx Social is automatically set to 
“Available” (or whatever status you selected in the external chat client) and other Cisco WebEx Social 
users are able to chat with you using 

.

Cisco WebEx Social provides visibility of and access to content based on community type and the 
actions that are performed within communities.

 describes how activities and search results appear for content in the three Cisco WebEx Social 

community types.