Cisco DNCS System Release 2.7 3.7 4.2 Installation Guide

 

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OL-31613-01 

Important: Note these important points: 



 

From this point on, you should be logged into the EC remotely from a PC, Mac, 
or other system. 



 

You should be using Putty, xterm, or remote terminal software, depending on 
the remote system you are using. 



 

You should be remotely logged in to the EC with an Administrator user account 
created in previous procedures. 



 

Do not overlook this procedure. This procedure restarts system processes. You 
must restart the system processes at this time. If you fail to restart the system 
processes, you will delay completion of the upgrade. 



 

If the site you are upgrading uses a third party application server, before you 
start the system processes, you need to comment out the line in the /etc/hosts 
file that is similar to the following: 

203.0.113.10  appservatm  appserv_host   ppv_manager_host  
vc_server_host  Config_manager_host

 



 

Be certain that you are the dncs user. Do not start the processes as the root user. 



 

Be certain to start the EC, Application Server, and RNCS EC processes as 
applicable. 

 

1  Log onto the EC using your Administrator user account. 
2  Type the following command and press Enter to change to the dncs role: 

sux - dncs

 

Note: Type the dncs user password when prompted. 

Type the following command and press Enter: 

dncsStart

 

4  Type the following command and press Enter to start the Application Server 

processes:  

appStart

 

5  If applicable, type the following command and press Enter to start LIONN 

processes:  

siteCmd [hostname] lionnStart

 

6  If applicable, type the following command and press Enter to confirm that the 

LIONN processes started successfully: 

siteCmd [hostname] pgrep –fl dvs

 

7  In a supported Web browser, type the following address: