Cisco Model D9479 Gigabit QAM Modulator Installation Guide
Chapter 2 Upgrading the Software
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78-4024239-01 Rev B
4 Click File and select Reset. The Question window opens and asks you to confirm
the reset of the modulator.
5 Click Yes. The QAM List window displays the following message:
The reset request has been received by QAM modulator <Name of modulator>
Notes:
Notes:
The <Name of modulator> represents the name of the modulator you just
reset.
It may take up to 5 minutes for each modulator to reset.
6 Do you see the IP address for the modulator you reset in the bootpd log file?
If yes, continue with this procedure.
If no, call Cisco Services.
Note: For details about IP addresses in the bootpd log file, go to
Preparing to
Monitor Remote GoQAM Resets (on page 20).
7 Repeat steps 3 through 6 for up to three additional modulators and then go to
step 8.
Important: Never reset more than four modulators at once or you may cause
Important: Never reset more than four modulators at once or you may cause
other GoQAMs to have to retry downloads due to traffic congestion on the
network.
8 Choose one of the following options and then go to step 9 of this procedure.
For modulators that carry broadcast sessions, go to Verifying the
Functionality of GoQAM Modulators That Carry Broadcast Sessions (on
page 25).
For modulators that carry xOD or VOD sessions, go to Verifying the
Functionality of GoQAM Modulators That Carry xOD or VOD Sessions (on
page 26).
Resetting GoQAM Modulators Through the auditQam Utility
The reset option of the auditQam utility allows you to reset the modulator from the
command line of the DNCS—a process that is usually quicker than resetting the
modulator through the DNCS GUI or modulator panel.
You can use one of the following methods to reset the modulator using auditQam:
Note: Instructions and guidelines for both situations are provided in this section.
You can use one of the following methods to reset the modulator using auditQam:
Note: Instructions and guidelines for both situations are provided in this section.
Reset a single modulator by typing the IP address of the modulator as an
argument to the auditQam -reset command.
Reset more than one modulator by creating a script that includes a reset
command for each modulator. The script includes a delay value that resets each
modulator over a period of time.