Cisco Cisco Prime Collaboration Manager 1.2 Installation Guide
10
Configuring the Virtual Appliance
After you deploy the Prime CM OVA, you must configure the virtual appliance.
Note
Prime CM is installed as an evaluation version, and all features are supported in this version. The evaluation license is
valid for 60 days.
valid for 60 days.
To configure the virtual appliance:
Step 1
Power on the virtual machine by right-clicking the virtual appliance and choosing Power > Power On.
The virtual appliance console appears.
Step 2
In the virtual appliance console, enter setup at the localhost login prompt.
Step 3
Enter the required parameters at the console prompts. After entering each parameter, press Enter to bring up the next
parameter.
parameter.
Note
•
Time zone—When you are prompted to enter the system time zone, while configuring the Prime CM server, specify
the default time zone, which is, UTC. You can change/set the time zone through SSH after you install Prime CM
server. For a list of supported time zones, see
the default time zone, which is, UTC. You can change/set the time zone through SSH after you install Prime CM
server. For a list of supported time zones, see
information on how to set the time zone after you install Prime CM, see
.
•
Username—Do not use cmuser as the administrative username. Because cmuser is the preconfigured Prime CM
CLI user, using it could cause problems.
CLI user, using it could cause problems.
•
Password—We recommend that you write down the administrative password. This password cannot be retrieved
or reset.
or reset.
The End User License Agreement appears.
Step 4
Review the license agreement and enter y to accept it.
The virtual machine reboots.
Step 5
Log into Prime CM to verify if it is working. (See
Troubleshooting the Prime CM Installation
If you are unable to launch Prime CM, it could be because the required processes are not running on the Prime CM 1.2 server.
To troubleshoot the installation:
Step 1
Log into the Prime CM 1.2 server using the SSH service and with the user that you created during OVA configuration.
By default, this username is admin.
By default, this username is admin.
Step 2
Enter the following command to display the processes that are running:
show application status emsam
The following is sample output of the status command:
STAT PID USER COMMAND ELAPSED
===============================================
S<l 4084 root Decap_main 1-00:18:32
SNl 5250 root emsam_fault 1-00:15:55
SNl 4348 root emsam_inventory 1-00:18:00
SNl 4274 root emsam_mq 1-00:18:08
SNl 5138 root emsam_poller 1-00:16:16
SNl 5067 root emsam_tomcat 1-00:16:19
SNs 4204 oracle oracle 1-00:18:22