Cisco Cisco Videoscape Voyager Vantage 3.1 User Guide

VOD Error Logs

On Demand Session Setup

Failure Cases

DLOG|MSP_ONDEMAND|DLOGL_ERROR, "SessionSetup error: 0x%x", errStatus;

Reason

VOD session setup failed due to:



Failed to set-up a connection with network.



Failed to send SessionSetup request message to network.

Note:

The user would see the barker “On Demand is currently experiencing problems, please try again later”.

DLOG|MSP_ONDEMAND|DLOGL_ERROR, "Callback signal for Stream Setup error";

Reason

Streaming socket event failed because session object is not in active session list.

Note:

The user would see the barker “On Demand is currently experiencing problems, please try again later”.

DLOG|MSP_ONDEMAND|DLOGL_ERROR, "Error invalid sgId: %d ", sgId;

Reason

The supplied sgid to the session setup request is invalid.

Note:

The user would see the barker “On Demand is currently experiencing problems, please try again later”. There might

be an issue with Vantage software itself.

DLOG|MSP_ONDEMAND|DLOGL_ERROR, "Error invalid assetId: %d", assetId;

Reason

The supplied assetId to the session setup request is invalid.

Note:

The user would see the barker “On Demand is currently experiencing problems, please try again later”. Check if

the service URL is correct.

DLOG|MSP_ONDEMAND|DLOGL_ERROR, "On Demand pointer is NULL";

Reason

The On Demand object pointer is NULL.

Note:

The user would see the barker “On Demand is currently experiencing problems, please try again later”. Check for

possible memory corruptions or if the service URL is correct.

DLOG|MSP_ONDEMAND|DLOGL_ERROR, "warning: socketFd == -1";

Reason

The socket connection to the Stream server is invalid.

Note:

The user would see the barker “On Demand is currently experiencing problems, please try again later. Check for

possible memory corruptions or if the service URL is correct.