Cisco Cisco Unified Provisioning Manager 8.5 White Paper
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Admin
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Add subscriber types
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Modify products available to subscriber types
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Create administrative users for each domain
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Configure business rules
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Set ordering workflow
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Order, update, or change subscriber services
Please refer to the Cisco Unified Provisioning Manager Tutorial for details on the initial setup process of each of
the above listed areas
How to Choose the Synchronization Rules
Domain Sync Rules
There are three types of synchronization in Cisco Unified Provisioning Manager: infrastructure sync, subscriber
sync, and domain sync. Infrastructure sync discovers all objects in Communications Manager that Cisco Unified
Provisioning Manager uses and that are not specific to individual subscribers, for example, calling search space,
voice device groups, route patterns, and translation patterns. Subscriber sync discovers all objects related to
individual subscribers, for example, configured phones, configured lines, and device profiles. Domain sync puts
existing subscribers discovered during subscriber sync into the domain and appropriate service area.
Infrastructure sync and subscriber sync retrieve information from the device. These are unidirectional syncs. Cisco
Unified Provisioning Manager does not update devices during these syncs. They should be completed on all
devices before a domain sync is started. Domain sync aggregates data from the processor syncs. Devices are not
accessed during this sync.
Domain sync behavior is controlled by the business rules. There are eight rules that can be configured for
synchronizing a domain:
1. AssociateAllUsersInCallProcessor
If this rule is enabled, during a domain synchronization, all of the user accounts in all of the call processors in the
domain are assigned to the domain being synchronized. In the example in Figure 12, all users in the call
processor are placed in Domain 1. Sync on another domain will not have any users since all users have been
placed to Domain 1. So this rule should be used to controlled domain sync when only one domain is configured in
Cisco Unified Provisioning Manager. See Figure 12.