Cisco Cisco Unified Operations Manager 8.5 White Paper
Deployment Guide
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If registering all the devices in DNS is not an acceptable option, then you will need to define a host file with the
lookup names (sysnames) of all the devices and their corresponding IP addresses. In the absence of DNS,
Operations Manager will use this as the basis of translation.
If neither the DNS entry nor the host file entry is available, Operations Manager will manage the device using one of
its IP addresses. Details about which IP address is used to manage the device can be obtained from the IP Address
Report. For further details, refer to the “Using Device Management” chapter in User Guide for Cisco Unified
Operations Manager.
Configuring Cisco Unified Communications Manager Security Certificates
Apart from SNMP polling, Operations Manager runs AXL/SOAP queries on Cisco Unified Communications Manager
to retrieve information from it. To secure this communication between Operations Manager and Cisco Unified
Communications Manager, SSL must be enabled. This option is available for Cisco Unified Communications
Manager 4.1 or later.
On Cisco Unified Communications Manager 4.1 or later, enable SSL on these virtual directories:
●
CCMApi: Operations Manager uses services in this virtual directory to perform AXL/SOAP database queries
●
Soap: Operations Manager uses services in this virtual directory to perform AXL/SOAP device queries
To enable SSL on virtual directories in Communications Manager 4.1 or later, do the following:
Step 1. On the Cisco Unified Communications Manager server, open Internet Services Manager by navigating to
Start > Programs > Administrator Tools > Internet Services Manager.
Step 2. Click CallManager to expand it (Figure 5).
Figure 5. Communications Manager Internet Service Manager
Step 3. Right-click CCMApi, then click Properties.
Step 4. Select the Directory Security tab (Figure 6).