Cisco Cisco Prime License Manager 10.5 Troubleshooting Guide
This error is observed when you try to add the Product Instance in Multiple ELM/PLM servers. You
can select yes as showed in the screenshot to delete the entry from other server and get it added
to the new one.
can select yes as showed in the screenshot to delete the entry from other server and get it added
to the new one.
Problem 5. "
Solution
If you observe the error Service Not Responding, make sure that the ELM services are running.
Then log in to CLI and run the license client reset registration command to fix the issue.
Then log in to CLI and run the license client reset registration command to fix the issue.
Problem 6. "
Solution
This error is observed when you add incorrect IP address of the publisher in the Product Instance.
Therefore, make sure that you enter the correct publisher IP address.
Therefore, make sure that you enter the correct publisher IP address.
The same error is observed when you do not have connectivity between CUCM publisher and
ELM server (Standalone). Check the Network connectivity between ELM and CUCM Publisher.
ELM server (Standalone). Check the Network connectivity between ELM and CUCM Publisher.
Problem 7.
Solution
This error is observed when the wrong IP address is entered in the UCM_state file and it is
documented in defect
documented in defect
Problem 8.
Solution
This issue is documented in defect
issue.