Cisco Cisco Unified Operations Manager 8.0 White Paper

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Cisco Unity Express

You need to add the IP address of the Cisco Unity Express device to the Operations Manager server as if the

Cisco Unity Express device is a separate device. Cisco Unity Express has its own SNMP agent and management

IP address. Adding Cisco Unified Communications Manager Express does not automatically make Operations

Manager aware of Cisco Unity Express.

Cisco Unity Express supports SNMP from version 2.3 onward, so older versions of Cisco Unity Express must be

upgraded. To manage Cisco Unity Express, the latest version must be used, and SNMP read-only community

strings must be configured.

Go to Cisco.com and download the latest Cisco Unity Express version. If, at the Cisco Unity Express configuration

mode command prompt, the snmp-server command is not supported, then you need to upgrade to the latest

Cisco Unity Express version.

Setting Up Cisco Unity Express

To set up the latest Cisco Unity Express, do the following:

Step 1. Untar the files

Step 2. At the NetworkModule boot prompt, enter: config<cr>

TFTP server: <TFTPserverIP>

Default helper-file: aesop_helper

Step 3. Enter boot helper<cr>

The following text is displayed on the console:

Changing owners and file permissions.

Change owners and permissions complete.

INIT: Switching to runlevel: 4

INIT: Sending processes the TERM signal

STARTED: dwnldr_startup.sh

Welcome to Cisco Systems Service Engine Helper Software

Please select from the following

1 Install software

2 Reload module

3 Disk cleanup

4 Linux shell

(Type '?' at any time for help)

Choice: 1

Package name: package_name.pkg

Server URL: ftp://1.100.20.80/build/2.2.0.9

Username:

Password:

Once the software is installed, log in to Cisco Unity Express.

At the Cisco Unity Express prompt, enter the following commands:

1. conf t<cr>

2. snmp-server community <read-only-community-string> RO