Cisco Cisco Unified Operations Manager 8.0 White Paper

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Enabling HTTPS on Cisco Unified Communications Manager

To enable HTTPS on Cisco Unified Communications Manager, do the following:

Step 1. On the Cisco Unified Communications Manager system, select Administrative Tools > Internet

Services Manager.

Step 2. Click the server that is displayed.

Step 3. Right-click the virtual directory (Soap and CCMApi) and click Properties.

Step 4. Go to the Directory Security tab and under Secure Communications, click Edit.

Step 5. In the dialog box, select the Require SSL check box and click Apply.

Note:

If this procedure does not work, you might have to restart the IIS service from the control panel.

Cluster ID of a Cisco Unified Communications Manager Cluster

Operations Manager relies on the cluster ID of the Cisco Unified Communications Manager cluster to uniquely

identify and manage the Cisco Unified Communications Manager deployment. Therefore, if two Cisco Unified

Communications Manager deployments belonging to different clusters have the same cluster ID, Operations

Manager cannot manage them as two distinct clusters. Cisco Unified Communications Manager (starting with

version 3) has a default cluster name of StandAloneCluster. If you are managing multiple Cisco Unified

Communications Manager deployments belonging to different clusters within the same Operations Manager, you

will need to change the cluster ID of these Cisco Unified Communications Managers so that they have unique

names.

To change the cluster ID of a Cisco Unified Communications Manager, do the following:

Step 1. Open the Cisco Unified Communications Manager Administration page.

Step 2. From the menu, select System, and choose Enterprise Parameters.

The Enterprise Configuration page is displayed.

Step 3. In the Cluster ID field, enter a new cluster ID.

The default is StandAloneCluster. This should be changed so that it is unique for every cluster.

Step 4. Click Update.

You will need to restart the Cisco Unified Communications Manager service and the RIS Data Collector service for

these changes to take effect. Restarting these Cisco Unified Communications Manager services causes a service

disruption (this is for voice services only). To minimize disruption, be sure to schedule this task for a time when

system maintenance is being done.

If Operations Manager is already managing Cisco Unified Communications Manager and you are changing the

cluster ID, then the cluster IDs in the Service Level View will not reflect the new cluster ID. You have to delete and

re-add the Cisco Unified Communications Manager in Operations Manager for it to reflect the new cluster ID.

Verifying Cisco Unified Communications Manager DNS Settings

Operations Manager will be unable to collect the correct monitoring information if it cannot resolve the name using

Domain Name System (DNS) for Communications Manager, Unity Connection, and Presence Server. You must

verify that these devices are resolvable in DNS.