Cisco Cisco Unified Operations Manager 8.0 Information Guide
Q&A
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trunk statistics (trunk usage, port usage, gateway statistics) that aid in tasks such as troubleshooting and
capacity planning.
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Presents voice-quality alerts from information delivered by Cisco Unified Service Monitor when the latter is
deployed.
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Provides current information about connectivity and registration-related outages affecting IP phones in the
network and provides additional contextual information to facilitate the location and identification of the IP
phones.
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Facilitates tracking of Cisco Unified Communications devices and IP phone inventory, tracks IP phone status
changes, and creates a variety of reports that document move, add, and change operations on IP phones in
the network.
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Provides extensive northbound real-time notifications, using Simple Network Management Protocol (SNMP)
traps, email, and syslog notifications that facilitate integration with a higher-level entity (typically a manager of
managers). The email notifications contain context-sensitive links that let network managers quickly
determine the nature of the outage and rapidly troubleshoot the problem.
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Cisco Unified Operations Manager also features phone-based diagnostic testing using real IP phones for
phone-feature validation.
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Cisco Unified Operations Manager can use Cisco Unified Service Monitor to monitor and provide alerts on
voice-quality issues detected by the Cisco Voice Transmission Quality (VTQ) metric that is available in the
newer generations of phones (Cisco Unified IP Phone 7921, 7931, 7941, 7961, and 7971 and later) when
used in Cisco Unified Communications Manager 4.2 and later deployments.
Q.
What’s new in Cisco Unified Operations Manager 8.0?
A.
Cisco Unified Operations Manager 8.0 is a major release and adds new user experience features:
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In general, the user will experience more information on the screen, accessible with fewer clicks, which will
result in a better and more efficient experience for new and old users alike. Large networks are represented
in a way that scales better and improves the performance. UOM 8.0 uses the same new portlet technology to
create these views as can be seen in CiscoWorks LAN Management Solution (LMS) 4.0, maintaining the
consistent use of management technology across both products to reduce customer training requirements.
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Updated Fault Monitor view that removes the concept of alerts, allows the dynamic viewing of all devices in a
group with events, and also shows the events for the selected device on the same screen. A new option also
allows the direct viewing of all the events for the selected group.
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New Diagnostic View provides simultaneous display of many more measurements, status indicators, and test
results on a single screen to speed up diagnosis by eliminating the multiple separate windows that were
required in UOM 2.x to view similar information.
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Support for UC cluster device pools in the new Diagnostic View to provide registration and signal quality
status at the device pool level, which is a good way to track phone availability at a site level.
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Support for LMS 4.0
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Support for Internet Explorer 8.x and Firefox 3.6
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Support for Windows 2008 - 32 bit
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Newly supported events: These include AutoFailoverFailed, DeviceRestarted, EndPointLostContact,
ExchangeLoginFailed, HardDiskError, LicenseExpirationWarning, LicenseExpired, NoConnectionToPeer,
OutOfDiskSpace, ReplicationStopped, ServiceQualityThresholdCrossed, and
PhoneUnregThresholdExceeded.