Cisco Cisco Unified Operations Manager 8.0 Information Guide
Q&A
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Provides visibility into key performance metrics of Cisco Unified Communications elements, such as resource
usage (CPU, memory, Media Termination Point resources, transcoder resources), call statistics (active calls),
trunk statistics (trunk usage, port usage, gateway statistics) that aid in tasks such as troubleshooting and
capacity planning.
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Presents voice-quality alerts from information delivered by Cisco Unified Service Monitor when latter
deployed.
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Provides current information about connectivity and registration-related outages affecting IP phones in the
network and provides additional contextual information to facilitate the location and identification of the IP
phones.
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Facilitates tracking of Cisco Unified Communications devices and IP phone inventory, tracks IP phone status
changes, and creates a variety of reports that document move, add, and change operations on IP phones in
the network.
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Provides extensive northbound real-time notifications, using Simple Network Management Protocol (SNMP)
traps, syslog notifications, and email that enable integration with a higher-level entity (typically a manager of
managers). The email notifications contain context-sensitive links that let network managers quickly
determine the nature of the outage and rapidly troubleshoot the problem.
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It can track the status of video-enabled IP phones and generate real-time alerts and reports based on status
changes. Cisco Unified Operations Manager also features phone-based diagnostic testing using real IP
phones for phone-feature validation. Cisco Unified Operations Manager can use Cisco Unified Service
Monitor to monitor and provide alerts on voice-quality issues detected by the Cisco Voice Transmission
Quality (VTQ) metric that is available in the newer generation of phones (Cisco Unified IP Phone 7921, 7931,
7941, 7961, and 7971) when used in Cisco Unified Communications Manager 4.2 and later deployments.
Q.
What’s new in Cisco Unified Operations Manager 2.3?
A.
Cisco Unified Operations Manager 2.3 continues its industry-leading support for Cisco Unified Communications
devices by adding support for newly released Cisco products:
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Support for Cisco Unified Communications Manager 8.0, Cisco Unity 8.0, and Cisco Unity Connection 8.0
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Support for Cisco Unified Border Element 8.0
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Support for Cisco Unified Communications Manager Express 8.0 and Cisco Unity Express 8.0
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Support for Cisco Unified MeetingPlace Enterprise 8.0 and Cisco Unified Presence 8.0
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New phone support for 6911 and 6901 models
Refer to the Cisco Unified Operations Manager 2.3 Supported Devices Table at
http://www.cisco.com/en/US/products/ps6535/products_device_support_tables_list.html
for a complete list.
Cisco Unified Operations Manager 2.3 also adds new features and support:
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Premium features for all standard-level Cisco Unified Operations Manager customers when they purchase
Cisco Unified Operations Manager 2.3 or Cisco Unified Operations Manager 2.3 Upgrade
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Entry-level package for 500 phones
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Support of information-level syslogs to improve auto-clearing on many events
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Newly supported events including Device Partially Monitored, Performance Polling Stopped, and Cisco
TelePresence
™
events, as well as synchronized event severities between Operations Manager and Unified
Communications devices
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Support for Cisco Unified Communications Manager 8.0 and Cisco Unity Connection 8.0 on a virtualized host
Note:
Hardware environment (memory, CPU, power supply) is not monitored.