Cisco Cisco Unified Operations Manager 8.0 Information Guide
Q&A
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Cisco TelePresence System (CTS codec) monitoring enhancements
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Support for Unified Computing System (UCS) as a platform for Cisco Unified Operations Manager 2.3
Refer to the Cisco Unified Operations Manager 2.3 release notes at
http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.html
for a complete list.
Q.
Does Cisco Unified Operations Manager support VMware?
A.
Yes, Cisco Unified Operations Manager supports VMware EXSi 4.0. Please refer to the Cisco Unified
Operations Manager 2.3 Installation Guide for specifications.
Q.
Does Cisco Unified Operations Manager monitor Unified Communications applications running on the
Unified Computing System (UCS)?
A.
Yes, Cisco Unified Operations Manager monitors Cisco Unified Communications Manager 8.0 and Cisco Unity
Connection 8.0 running on the UCS B-series blade server.
Q.
Does Cisco Unified Operations Manager use any agents?
A.
No, Cisco Unified Operations Manager does not require any additional agent software on Cisco monitored
devices or the operator workstation, making initial setup simple. It uses standard interfaces such as SNMP,
HTTP, and Windows Management Instrumentation (WMI) to receive events and statistics and will periodically
poll the devices for additional status information. The user client uses Internet Explorer 7.x to allow users to log
in from anywhere in the network, providing easy access to real-time information on the current status of the
devices.
Q.
How is Cisco Unified Operations Manager different from other products that manage Cisco Unified
Communications deployments?
A.
Cisco Unified Operations Manager is part of the new industry-leading Cisco Unified Communications
Management Suite. It is differentiated from other management system vendors’ products that manage Cisco
Unified Communications deployments because it comes with the Cisco commitment to quality and 24-hour
support and combines all of the following capabilities into a comprehensive management package:
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Extensive coverage of Cisco Unified Communications devices as well as the underlying transport
infrastructure
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Support for the latest Unified Communications versions in a timely fashion, thanks to parallel development
and testing
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Service-level view of the entire Cisco Unified Communications System, with current status information about
all monitored elements
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Context-sensitive tools that can be launched from different user interfaces to aid in trouble isolation and
resolution
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Diagnostic tests that can replicate end-user activities, validate phone features, and proactively test dial-plan
configuration by way of making phone calls, leaving voicemail, and so on
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Use of open interfaces such as SNMP and HTTP to remotely and periodically poll devices without the need
for additional agent software
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Real-time voice-quality monitoring by using Cisco Unified Service Monitor with a combination of Cisco 1040
sensors, Network Analysis Module (NAM), or the VTQ metric that’s available from Cisco Unified
Communications Manager 4.2 and higher call-detail records
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Phone and video-enabled IP phone reports with extensive information such as IP/MAC addresses, physical
connectivity information, and signaling status