Cisco Cisco Unified Service Monitor 8.0 Leaflet

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© 2007 Cisco Systems, Inc. 
All rights reserved.
Introduction 1-2
Service Monitor Tutorial
© 2007 Cisco Systems, Inc. All rights reserved.
Introduction 1-2
Service Monitor Tutorial
About This Tutorial
Explore the Unified Communications 
environment and tools 
Highlight the key features of Cisco 
Unified Service Monitor 
Follow along with various scenarios 
detailing how to use Service Monitor for 
managing Unified Communications 
Provide system administration 
guidelines for Service Monitor
Provide links to additional information on 
Service Monitor
About This Tutorial
Welcome to the Service Monitor (SM) tutorial! This tutorial provides self-paced training focused on using the 
key features of Cisco Unified Service Monitor, Cisco 1040 sensors, and CVTQ – the Cisco Voice 
Transmission Quality algorithm .  
The tutorial is structured as a series of self-paced chapters that explore the architecture, key features, 
common usage, and system administration guidelines for the product. Also included as part of the tutorial is a 
helpful reference section containing links to technical documents on component products, concepts, and 
terminology. The tutorial material is presented through text, illustrations, hypertext links, and typical 
scenarios. 
This tutorial is an excellent resource to introduce you to using the many features found in the Service Monitor 
product.