Cisco Cisco Prime Unified Operations Manager 8.7 White Paper

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Ensure that the system names (hostnames) of the Cisco devices are identical to their DNS 
names. 
If registering all the devices in DNS is not an acceptable option, then you will need to 
define a host file with the lookup names (sysnames) of all the devices and their 
corresponding IP addresses. In the absence of DNS, Operations Manager will use this as 
the basis of translation. If neither the DNS entry nor the host file entry is available, 
Operations Manager will manage the device using one of its IP addresses. Details about 
which IP address is used to manage the device can be obtained from the IP Address 
Report
. For further details, refer to the “Using Device Management” chapter in User 
Guide for Cisco Unified Operations Manager.
  
3.3.2 Configuring Cisco CallManager Security Certificates 
Apart from SNMP Polling, Operations Manager runs AXL/SOAP queries on Cisco 
CallManager to retrieve information from Cisco CallManager. To secure this 
communication between Operations Manager and Cisco CallManager, Secure Socket 
Layer (SSL) must be enabled. This option is available for Cisco CallManager 4.1 or later. 
On Cisco CallManager 4.1 or later, enable SSL on these virtual directories: 
  CCMApi – Operations Manager uses services in this virtual directory to perform 
AXL/SOAP database queries.  
  Soap – Operations Manager uses services in this virtual directory to perform 
AXL/SOAP device queries.  
Steps to enable SSL on virtual directories in CallManager 4.1 or later: 
Step 1 
On the Cisco CallManager server, open Internet Services Manager by 
navigating to Start >Programs >Administrator Tools > Internet Services 
Manager
.  
Step 2 
Click CallManager to expand it.