Cisco Cisco Unified Operations Manager 8.0 White Paper

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•  Provides current information about connectivity-related and registration-related 

outages affecting different IP phones in the network and provides additional 
contextual information to enable the location and identification of the IP phones. 

•  Enables tracking of IP communications devices and IP phone inventory, tracks IP 

phone status changes, and creates a variety of reports that document move, add, 
and change operations on IP phones in the network. 

•  Provides real-time notifications using SNMP traps, syslog notifications, and e-

mail that let Operations Manager report the status of the network being monitored 
to a higher-level entity (typically Manager of Managers). 

Figure 1 shows the deployment architecture for Operations Manager. 
 

For small deployments, (up to 1,000 phones), the software component for Cisco Unified 
Service Monitor (Service Monitor) can co-reside with Operations Manager on a single 
platform. A single installation process installs all the necessary components. It provides 
real-time notifications using SNMP traps, syslog notifications, and e-mail that allow 
Operations Manager report the status of the network being monitored to a higher-level 
entity. Figure 2 shows the deployment model for small and medium-size enterprises. 

V

V

WAN

PST

V

V

SNMP/HTTP polling, traps, and monitoring of logical relationships 

End-to-end testing (signaling + data)

Node-to-node testing (IP 

E-mail and pager 

Alerts & Events