Cisco Cisco Unified Operations Manager 8.0 White Paper

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Operations Manager can also share device and credential information with other 
CiscoWorks tools deployed in the enterprise. 
2.1.2 Large Enterprises  
For medium and large enterprise deployments (over 1,000 phones), it is recommended 
that Operations Manager and the software component Service Monitor be deployed on 
separate platforms. Operations Manager can be deployed centrally or in a distributed 
manner to scale to different sizes, using a Manager of Managers (MOM). Each instance 
of Operations Manager can manage multi-site and multi-cluster IP communications 
environments. Operations Manager provides real-time notifications using SNMP traps, 
syslog notifications, and e-mail that enables Operations Manager to report the status of 
the network being monitored to a higher-level entity (typically a MOM). It can also share 
device and credential information with other CiscoWorks tools deployed in the 
enterprise, resulting in reduced administrative overhead for network managers. Figure 3 
shows the deployment model for large enterprises. 
 
 
 
Figure 2: Deployment Model for Small and Medium-Sized Enterprises 
2.1.3 Managed Service Providers 
A Managed Service Provider (MSP) can deploy one or more instances of Operations 
Manager to manage its customers’ environments. Under certain conditions, a single 
Operations Manager can successfully manage multiple customer deployments. There 
should not be any overlap in IP address space between devices in different customer 
Campus 
Cisco CallManager 
Cluster, Cisco Unity 
IP 
PSTN
Branch Office2
SRST 
Operations Manager,
Service Monitor 
 
 
 
 
 
 
 
 
Branch Office1
CME,  
CUE 
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Cisco 1040
Cisco 1040