Cisco Cisco Unified Contact Center Express 10.6(1) User Guide
January 6, 2015
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4. Set up the day or date conditions for the rule, and then click OK.
a. To specify that an action takes place every week on certain days or at a
certain time, select Day(s) of the week and then select the desired days.
You must specify a time of day as well.
You must specify a time of day as well.
b. To specify that an action takes place on a specific date, select Date, and
then select the desired date from the calendar. Today’s date is circled in
red. You must specify a time of day as well.
red. You must specify a time of day as well.
The condition you set up is automatically entered in the first Data Field
Conditions line in the Current Rule Conditions section of the Work Flow
window, and the Enable Rule check box is automatically selected.
Conditions line in the Current Rule Conditions section of the Work Flow
window, and the Enable Rule check box is automatically selected.