Cisco Cisco Customer Response Solution Downloads Troubleshooting Guide

The timeout attribute when set to 0 causes VXML script execution to wait forever when run 

with Nuance. Nuance implements a timeout of 0 by waiting indefinitely, which is not compliant with the 
VXML specification.

None

.

Using timeout=0, for example, 

<form id="form1"><property name="timeout" value="0s"/> <field name="myField"> 

<prompt count="1"> No input expected. Say nothing </prompt>

Using a timeout of 1 ms will effectively provide the behavior expected by the 

VXML specification; that is,

<property name="timeout" value="1ms"/>

An error.badfetch is thrown when using the menu element of Voice XML 2.0 with the DTMF 

attribute set to True. 

When the menu element is set to true; that is, <menu dtmf="true">, then in the choice 

element, DTMF values can only be *,#, or 0. For example, the following VXML code is not allowed:

<menu id="aa" dtmf="true"> 

<prompt> Welcome to the automated attendant. To enter the phone number of the 

person you are trying to reach, press 1. To enter the name of the person you 

are trying to reach, press 2. To transfer to the operator, press 0. </prompt>

<choice dtmf="1" next="#dial_by_extn">1</choice>

<choice dtmf="2" next="#dial_by_name">2</choice>

<choice detm="0" next="#operator">0,/choice> </menu>

Use an example like the following, which is allowed:

<menu id="aa" dtmf="true"> <prompt> Welcome to the automated attendant. To 

enter the phone number of the person you are trying to reach, press 1. To 

enter the name of the person you are trying to reach, press 2. To transfer to 

the operator, press 0.</prompt>

<choice next="#dial_by_extn">1</choice>

<choice next="#dial_by_name">2</choice>

<choice dtmf="0" next="#operator">0 </choice> </menu>