Cisco Cisco Unified IP Interactive Voice Response (IVR) 8.0(1) Troubleshooting Guide

SysApplInstallPkgTable—Provides installed application information, including manufacturer, 
product name, product version, date installed, and location, which is a partial URL for accessing the 
associated Cisco Unified CCX Administration web page (when applicable) 

SysApplRunTable—Describes the application starting time and run-time status 

SysApplInstallElmtTable—Describes the individual application elements or the associated 
executables that make up the applications defined in the SysApplInstallPkgTable 

SysApplElmtRunTable—Describes the processes that are currently running on the host system, 
similar to the processes that the Windows Task Manager displays 

For more information about the SYSAPPL-MIB, refer to this URL: 

The CISCO-VOICE-APPS-MIB provides information about supported SNMP traps. For more 
information about the CISCO-VOICE-APPS-MIB, refer to this URL: 

The CISCO-CDP-MIB provides information about device identifications, CDP running status, CDP 
transmitting frequency, and the time for the receiving device to hold CDP messages (time to live). This 
MIB stores information in a table called cdpGlobalInfo. 

For more information about the CISCO-CDP-MIB, refer to this URL: 

You can set up SNMP traps to automatically notify you of high-severity messages and errors that come 
from the Cisco Unified CCX Engine. An SNMP agent can send traps that identify these important system 
events. Traps can also come from the Alarm Service. The Alarm Service forwards messages to the 
SNMP trap subagent, which sends the messages to the SNMP trap receiver in the proper format.