Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide
Silent Installation and Recovery from Installer
Failures
Failures
How to Perform a Silent Install
You can install Unified CCE core components and CTI OS silently. In a silent install, responses
and information that would normally be entered by a person are instead provided to the
installation from a response file. You create a response file by first running the installer manually
in record mode. The responses and information you give are recorded and written to a response
file. (Response files are given the same name as the setup file, but with a .iss extension.) To
enter record mode, start the installer from a command prompt and pass in a
and information that would normally be entered by a person are instead provided to the
installation from a response file. You create a response file by first running the installer manually
in record mode. The responses and information you give are recorded and written to a response
file. (Response files are given the same name as the setup file, but with a .iss extension.) To
enter record mode, start the installer from a command prompt and pass in a
-r
parameter. For
example, if the name of the installer is named setup.exe, then a response file setup.iss is created
when the installer is launched using the command
when the installer is launched using the command
setup.exe -r
.
Once the response file is created, another installation can be performed launching the installer
with the command:
with the command:
setup.exe -s
.
Note: Silent installations can be problematic when performed with incorrect response files, and
their use is discouraged. If you choose to use this method, be certain that your execution
environment is configured identically to the environment where the response file was created.
Slight variations in the configuration can cause unexpected errors or different installation paths
that do not align with the expected response file structure.
their use is discouraged. If you choose to use this method, be certain that your execution
environment is configured identically to the environment where the response file was created.
Slight variations in the configuration can cause unexpected errors or different installation paths
that do not align with the expected response file structure.
Guidelines for Silent Installations:
•
If it is installed, stop Cisco Security Agent prior to both recording your response file and
running silent installs.
running silent installs.
•
The machine on which you create your response file should have a configuration that closely
matches the machines on which you will run silent installs. This minimizes the potential for
unexpected dialogs being triggered during the installation that could terminate the installation.
For example, if the response file is created on a machine with CTI OS services set to Manual
matches the machines on which you will run silent installs. This minimizes the potential for
unexpected dialogs being triggered during the installation that could terminate the installation.
For example, if the response file is created on a machine with CTI OS services set to Manual
Upgrade Guide for ICM and CTI OS for Cisco Unified Contact Center Enterprise Release 8.5(1)
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Chapter 5