Cisco Cisco Computer Telephony Integration OS 8.5 Installation Guide

and then run on a machine with those services set to Automatic, an additional dialog will
open during the install (alerting you that the services have been set from Automatic to Manual).
This unexpected dialog will cause the install to terminate, potentially leaving the system in
an invalid state that requires manual recovery.

•

If, during the creation of the response file, you choose not to reboot the machine after the
install completes, remember to manually reboot any silently installed system prior to starting
the services.

•

Always verify that the installer log matches the expected results. An incomplete installation
can have serious consequences if not properly identified.

Running a silent installation is a two step process:

1. First, create a response file by running setup from a command prompt with two command

line arguments.

Example: 

The 

 flag is for recording the response file.

The 

 flag is the full path and filename for the resulting response file to be created.

Note: There is no space between the 

 and the start of the file path. If no 

 flag is

present, the response file is written to a default location. Note that the second character in
the switch is the number one, not the letter L.

When you have stepped through all of the setup process (which completes a full installation
the product on the machine recording the response file) the resulting response file can be
copied to any additional machine to be used during a silent installation.

2. Invoke a silent installation by running setup from a command prompt with the same syntax

as above, with one exception: use 

 instead of 

 to indicate the install should run silently

using the response file found at 

.

Example: 

The 

 flag causes a log file to be created.

Verify that the silent installation completed successfully by checking the installer log file to
make sure no errors were reported, and that the installer ran to completion. If your silent
installation does not run, check the log file for 

. It indicates the installer could

not find your response file; recheck your path and file names.

Refer to 

 (http://kb.flexerasoftware.com/selfservice/

microsites/search.do?cmd=displayKC&docType=kc&externalId=Q101901&sliceId=)HOW
TO: Create a Silent Installation (MacroVision Knowledge Base document ID: Q101901) for
detailed information on how to create a silent installation.

Upgrade Guide for ICM and CTI OS for Cisco Unified Contact Center Enterprise Release 8.5(1)