Cisco Cisco Computer Telephony Integration Option 9.0 Reference Guide

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CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 6      Constants and Status Codes
SystemEventID Values
SystemEventID Values
 shows the SystemEventID values that may be included in the SYSTEM_EVENT messages.
E_CTI_INVALID_ 
MONITOR_STATUS
Indicates an invalid monitor.
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E_CTI_INVALID_ 
REQUEST_TYPE
Indicates an invalid request ID type.
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Table 6-1
Status Codes (continued)
Status Code
Description
Value
Table 6-2
SystemEventID Values 
SystemEventID
Description
Value
SYS_CENTRAL_ 
CONTROLLER_ONLINE
The PG has resumed communication 
with the Unified ICM Central 
Controller.
1
SYS_CENTRAL_ 
CONTROLLER_OFFLINE
The PG is unable to communicate with 
the Unified ICM Central Controller.
2
SYS_PERIPHERAL_ 
ONLINE
A peripheral monitored by the PG has 
gone online. SystemEventArg1 
contains the PeripheralID of the 
peripheral.
3
SYS_PERIPHERAL_ 
OFFLINE
A peripheral monitored by the PG has 
gone offline. SystemEventArg1 
contains the PeripheralID of the 
peripheral.
4
SYS_TEXT_FYI
Broadcast of informational “text” 
floating field.
5
SYS_PERIPHERAL_ 
GATEWAY_OFFLINE
The CTI Server is unable to 
communicate with the Unified ICM 
Peripheral Gateway.
6
SYS_CTI_SERVER_ 
OFFLINE
The local software component is 
unable to communicate with the CTI 
Server.
7
SYS_CTI_SERVER_ 
ONLINE
The local software component has 
resumed communication with the CTI 
Server.
8
SYS_HALF_HOUR_ 
CHANGE
The Unified ICM Central Controller 
time has changed to a new half hour.
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