Cisco Cisco Computer Telephony Integration Option 8.5 Reference Guide
5-60
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5 Application Level Interfaces
Client Monitor Service
SESSION_MONITOR_STOP_REQ
Use this message to terminate monitoring of a CTI client session.
depicts the Session Monitor
stop message flow. The SESSION_MONITOR_STOP_REQ and SESSION_MONITOR_STOP_CONF
messages are defined in
messages are defined in
and
.
Figure 5-6
Session Monitor Stop Message Flow
When the requested CTI client session monitor terminates, the CTI Server responds to the CTI client
with the SESSION_MONITOR_STOP_CONF message:
with the SESSION_MONITOR_STOP_CONF message:
CTI Client
CTI Server
SESSION_MONITOR_STOP_CONF
SESSION_MONITOR_STOP_REQ
Table 5-40
SESSION_MONITOR_STOP_REQ Message Format
Field Name
Value
Data Type
Byte Size
MessageHeader
Standard message header. MessageType =103.
MHDR
8
InvokeID
An ID for this request message that will be
returned in the corresponding confirm message.
returned in the corresponding confirm message.
UINT
4
MonitorID
The Monitor ID of the CTI client session monitor
to be terminated.
to be terminated.
UINT
4
Maximum message size (including header):
16
Table 5-41
SESSION_MONITOR_STOP_CONF Message Format
Field Name
Value
Data
Type
Type
Byte
Size
Size
MessageHeader
Standard message header. MessageType =104.
MHDR
8
InvokeID
Set to the same value as the InvokeID from the
corresponding request message.
corresponding request message.
UINT
4
Maximum message size (including header):
12