Cisco Cisco Computer Telephony Integration OS 8.5 Reference Guide

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CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 3      Messaging Conventions
Message Types
204
TASK_MONITOR_ 
STOP_CONF
Response to TASK_MONITOR_ 
STOP_REQ.
205 
CHANGE_ TASK_ 
MONITOR_MASK_REQ 
Request to change the task monitor 
mask with the new mask in the request 
message. 
206 
CHANGE_ TASK_ 
MONITOR_MASK_CONF 
Response to CHANGE_ TASK_ 
MONITOR_MASK_REQ.
207 
MAX_TASK_LIFETIME_E
XCEEDED_EVENT 
Unified ICM terminated a task which 
had exceeded its configured maximum 
lifetime – the result is equivalent to the 
task ending due to an end task but with 
a special reason code in the 
Termination Call Detail record. 
208 
SET_APP_PATH_DATA_ 
IND
Set or update the application 
path-specific data variables available to 
routing scripts. 
209 
TASK_INIT_REQ
Report task’s state – used when an 
Unified ICM taskID has not yet been 
assigned to the task because the task 
began when the ARM client interface 
was down. 
210 
TASK_INIT_RESP
Response to the TASK_INIT_REQ 
message. 
211
ROUTE_REGISTER_EVE
NT 
Register to receive route requests
212
ROUTE_REGISTER_REPL
Y_EVENT 
Reply to registration message
213
ROUTE_REQUEST_EVEN
T
Route request for a destination for a 
call
214
ROUTE_SELECT 
Supplies a route destination for a route 
request
215
ROUTE_END 
End Routing dialog
216 - 
235
Reserved
Reserved
236
TEAM_CONFIG_REQ 
237
TEAM_CONFIG_EVENT 
238
TEAM_CONFIG_CONF 
239-24
7
Reserved
Register to receive route requests
240
CALL_ATTRIBUTE_CHA
NGE_EVENT 
Reply to registration message
Table 3-1
Message Set (continued)
Number Message Type
Purpose