Cisco Cisco IP Contact Center Release 4.6.1

When a record is selected and you click the Delete button, that button toggles to Undelete
and a red x marks the record for deletion. As soon as you save your database changes the
marked record(s) is deleted from the database.

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No changes are made to the database until you click the Save button.

Common List and Explorer Tool Features

The List and Explorer tools share the following features.

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Both the Explorer and List tools have a list box that displays retrieved records. Selecting a
record in this list displays that record's properties in the right side of the tool window. Once
displayed, you can edit a record if you have maintenance access to it.

Retrieved records

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Tree (only in Explorer tools)

In an Explorer window, the retrieved list is called a directory tree, which can be expanded
or contracted to show a hierarchy of records. A legend above the tree identifies the types
of records that can be displayed in the tree.

With the mouse, you can select a record in a tree and then move it to another part of the
tree, as long as its object type belongs in that tree location.

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UNASSIGNED (only in Explorer tools)

The Explorer tree can also contain UNASSIGNED records. These are stored in an
UNASSIGNED directory for the selected directory tree object.

A record is named UNASSIGNED if it was not assigned (mapped) to a parent object. For
example, a label, created in the Bulk Configuration tool, might not have been assigned to
a peripheral target, or a route might not have been assigned to a service.

You can also use the Label Bulk Configuration tool to take the output of a switch and
create 20 or 30 labels. Then, using an Explorer tool, you can attach the labels to an
appropriate location.

–

List (only in List tools)

In a list window, the retrieved list is called a list and has no legend above it since its records
have no or only one relationship to another record.

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The Add button is enabled only after you use the Select filter data section of the window.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)