Cisco Cisco IP Contact Center Release 4.6.1

Inserting New Records

You can insert new records by inserting multiple blank rows (records) and filling in the data
(see the "

You can also edit the data you insert when you insert it.

How to Insert New Records

In the Bulk Configuration > Insert menu, select the name of the data table to which you want
to add records. The appropriate Insert window opens, automatically displaying one new row.

To create additional rows, enter the number of additional rows in the Quantity field and click
Insert. The additional rows are added in the Insert window.

Enter the data in the rows:

a.

If you want to edit individual fields in the new rows, type the information you want in
each of the fields and go to Step 8.

b.

If you want to edit a column in multiple rows so that a range of values is entered, go to
Step 4.

c.

For other ways of entering data into multiple rows, see the "

Select the rows in the column you want to modify.

Click Edit Range. The Edit Range dialog appears.

Enter a prefix (optional), the start value for the range, and a suffix (optional). The generated
values are listed in the dialog.

Click OK to close the Edit Range dialog and apply the values to the column you selected.

When you have finished setting fields in the new rows, press Enter to apply your changes to
the Unified ICM database.

You can leave empty rows, the system ignores them.

Note: No changes are made to the database until you press Enter.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)