Cisco Cisco IP Contact Center Release 4.6.1

Configuring a PG

Use the PG Explorer to view, define, modify, or delete peripheral gateway records.

The PG Explorer generates and maintains PG records for a logical interface controller, a physical
interface controller, associated peripherals, and, if appropriate, an associated routing client.

Note: If you are configuring a PG for a duplexed pair, you only need to define the information
once.

The following fitgure shows the records generated by the PG Explorer.

Figure 28: Records generated by PG Explorer

How to View PG Records

To view PG records, follow these steps:

From the Configuration Manager menu, select Tools > Explorer Tools > PG Explorer. The
PG Explorer window appears.

In the Select filter data box, select the filters you want.

Click Retrieve. The name(s) of the retrieved PG(s) appear in the tree list box.

In the tree list box, select the PG whose records you want to view. The selected PG's configuration
information displays in the tabbed fields on the right.

To view a peripheral's record: in the tree list box, expand the tree branch for the selected PG,
and select the PG's peripheral icon.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)