Cisco Cisco IP Contact Center Release 4.6.1

The peripheral configuration information displays in the window on the right. For field
descriptions, see the "

" section.

PG Explorer Tab Descriptions

The following tables describe the tabbed property fields and buttons that configure a PG. Use
these fields to define and update PGs and their associated peripherals.

Logical Controller Tab

Use the Logical Controller tab to view, define, and update PG definitions. In the Unified ICM
database, a PG is identified by its logical controller.

A unique identifier used to reference the PG's Logical Interface Controller
table.

This is a read-only field. When you create a new PG, the system places
UNASSIGNED in this field and automatically creates an ID when you save
your edits.

A unique identifier for the PG's physical controller.

This is a read-only field. When you create a new PG, the system places
UNASSIGNED in this field and automatically creates an ID when you save
your edits.

An enterprise name for the PG. This name must be unique for all PGs in the
enterprise.

An enterprise name:

•

Is a character-string name commonly used to identify an object in the Unified
ICM database.

•

Must be unique among all objects of a specific type. For example, each
service must have an enterprise name that is unique among all services.

•

Can be up to 32 characters. The valid characters are upper-case and
lower-case letters, digits, periods (.) and underlines (_). The first character
of the name must be a letter or digit.

Note: This name is used in composite names which are limited to a 32 character
length, i.e., an agent enterprise name. Therefore, keep the name short.

(selection list) The type of client that the PG services.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)