Cisco Cisco IPCC Web Option

Displays a list of Trunk Groups that are on an IPCC System Peripheral.

Removes the added items from the list of Trunk Groups.

Label tab

Allows you to view (and create, delete, or edit, if you have maintenance access) the properties
of the selected label.

Specify the Network Target for the Label to be associated with.

The enterprise name of the routing client associated with the label.

The label value.

(Drop-down list) The valid types depend on the type of routing client.
Select one valid type for your routing client. Check with your carrier for

the latest information about supported label types. Typical types are
Normal, DNIS Override, Busy, Ring, and Post-Query.

The customer associated with the label.

Additional information about the label.

Network VRU Script List Tool

This tool allows you to list the network VRU scripts currently defined in the Unified ICM
database, to define new ones, and to view, edit, or delete the records of existing ones.

Network VRU scripts are created by VRU engineers for VRUs. This List tool defines these
previously created scripts for the system software so it can interact with the scripts.

Note: The Network VRU Script List tool is not available on a Limited (single Instance)
Administration & Data Server.

Select Filter Data Box

Use the Select filter data box (see the "

Chapter 3 for additional information) to select and retrieve data from the database. Until you
retrieve database data, no data is displayed.

Network VRU Script List Box

Lists the network VRU scripts retrieved or created in the current editing session. The tabbed
fields on the right side of the window display the properties of the selected network VRU script.

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)